Frequently Asked Questions (FAQ)
Trouble Accessing Book
Sorry if you have had difficulty accessing the book…lets get you on track by trying the following:
– If you didn’t receive a thank you/confirmation email, check your junk folder and move it across to your inbox.
On rare occasions, caching (refreshing function) can temporarily prevent access to a login (good to remember for all logins). Please try the following steps:
Close and restart your browser (or use a different tab) and log into site again (https://www.breedinginsects.com/ -top right hand corner). Alternatively, repeat this process with a different browser (ie switch between chrome/explorer/firefox).
Reset your password when logging in.
If the above things don’t work, please Contact Us and we will reset your account. If possible please provide us with details where the error occurred so we can correct the problem.
Providing a Testimonial
If you think we have helped you out on your journey to be an independent insect breeder, we would appreciate a testimonial so other know what we do.
Please send through your testimonial (one or two sentences are best) to our Contact Us page. Please advise how much of your name details you like to make public, for instance :
- First name (i.e John), full name (i.e John Smith), anonymous
- With Initials (J.Smith)
- Company or no company name
- Location, no location (i.e Sydney, Australia)
We offer a Satisfaction Guarantee.
If you are not satisfied with your purchase and wish for a refund please advise us from our Contact Us page. We will then refund 100% of your purchase cost.
You are not required to advise why you wish for a refund, however if you wish to provide us with constructive feedback, we appreciate the feedback.